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Welcome

On your side, by your side.

Independent, impartial support when it matters most.

You're not alone, even if it feels like it.

Whether you're navigating life without nearby family, overwhelmed by digital tasks, or supporting someone who needs extra help, you're in the right place.

This is a trusted, one-to-one support for people facing life’s practical challenges  when no one else is around or able to step in.

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About

What's offered

  • Life admin support: Help with paperwork, forms, phone calls, and bookings

  • Digital assistance: Support with online banking, GP access, and navigating apps

  • Appointment companion: Someone to attend appointments in person or online

  • Next of Kin support: Practical presence when trusted family or friends are unavailable

  • Power of Attorney: Offered where appropriate, under clear agreement

  • Impartial decision making support: Calm, confidential guidance through complex choices

 

Who this supports

  • Individuals without family or trusted friends

  • Adult children supporting elderly parents from a distance

  • People navigating health, legal or financial systems alone

  • Anyone feeling overwhelmed by forms, tech, or life admin

  • Those who simply need a steady, trusted presence by their side

Why this matters

Sometimes what’s needed isn’t a friend or a professional adviser, but someone neutral, discreet, and completely focused on what’s best for the individual.  With nine years of experience as a financial adviser, this service provides thoughtful, real world help from a place of integrity and care.

Based in Brighton, working across the South East, in person

​​“Kirsti made everything feel manageable.  I’d been ignoring letters, delaying decisions, and feeling ashamed. She sat beside me and got it done.  I trust her completely.” Client, age 76

How it works

Call 07900190285 to book a 15 minute introduction call, there is no pressure or selling.  If we're a good fit for each other, we'll discuss next steps and timescales, and who else (if anyone) you'd like involved or kept in the loop.  You stay in control, we work at your pace.  Fees are agreed in advance.

How to start

There's no pressure to have everything sorted out.  A short conversation is often the first step towards feeling more confident. 

📞 Arrange a free 15-minute call 07900190285

Services

SERVICES

Additional support is available on an hourly basis.  

Whether it’s following up after your appointment or helping with something that’s come up unexpectedly, we’re here to support you with whatever you need.

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How advocacy complements professional services

Take Brenda, for example.  She had excellent legal support, but needed someone she could trust to help with everyday admin during a difficult time.  Someone to walk alongside her and turn advice into action.

Read the full story here. 

Testimonials

TESTIMONIALS

I had no idea how to deal with a situation. I would panic, worried I would say or do something wrong. I trust Kirsti 100%. I have no-one else to turn to that I trust. I hadn't realised my mobile phone company were charging me for a landline phone package - I don't have a landline! 

Brenda Basnet

A fantastic result when Kirsti stood by me!  Kirsti gave me the confidence and backup to negotiate a very complicated

insurance claim.  It enabled me to drive through all the red tape and claim

what I was due.  Guiding, Supportive, Focused, Excellent outcome.

Sheila Rantor

I felt completely overwhelmed by my paperwork and financial commitments. It seemed like every time I needed an important document, I couldn’t find it. Kirsti’s organisation changed everything. She patiently went through my insurance policies, bank accounts, and even my utility bills, helping me centralise everything into a system that I now use every day.

Laura

Ready to talk it through? Let’s start with a short call - 07900190285​
My Story

My

Story

Portrait of Kirsti Cox, founder of Kirsti Cox Advocacy, wearing glasses and a red cardigan against a neutral grey background

Hello, I’m Kirsti Cox.  I’m passionate about helping individuals - particularly seniors - navigate today's digital world.  It infuriates me that some businesses take advantage of older people, and I often hear, “Just because I’m old, it doesn’t make me stupid.”  This reality fuels my determination to protect seniors and ensure they receive the respect and guidance they deserve.

We are a team of financial professionals and civil servants guided by our strong moral compass, providing compassionate, judgment-free, unbiased support for those seeking trusted, personalised  solutions- backed by nine years of financial advisory experience.

Over the years, I’ve had the privilege of supporting friends, neighbours, and clients as they navigated the challenges of life admin and technology.  I’ve witnessed firsthand how frustrating and isolating it can be, especially for those who feel left behind by modern digital tools or lack nearby family to assist them.  What truly drives me is my deep frustration with how often people are taken advantage of simply because they aren’t as tech-savvy as younger generations.

I understand how daunting it can feel when everything requires an app, a password, or an online form.  I also know how uncomfortable it is to repeatedly ask family for help—or how isolating it feels when there’s no one to turn to.  That’s why I created Kirsti Cox Advocacy: to provide trusted, professional support tailored to your unique needs, ensuring you feel empowered and back in control of your life.

If this resonates with you, I invite you to get in touch to explore how I can support you. Whether you’re interested in one of my bespoke services or simply want to learn more, I’m here to help.

Contact me today for a no-pressure, confidential conversation about your needs and how I can assist you.

  • Can I trust Kirsti Cox Advocacy?
    Kirsti created this service out of a strong desire to do things differently. After nearly a decade in the financial sector, she saw how often advice was linked to selling something and how confusing that could be for clients. Kirsti is known for her calm, clear, and honest approach. She is driven by ethics, not incentives. Everything she does is built on trust, clarity, and doing what’s right, even if it means recommending someone else. DBS checked (Basic Disclosure), fully insured, and committed to complete client confidentiality. While not yet a member of the Society of Later Life Advisers (SOLLA), Kirsti supports their values around ethical, person-centred financial guidance.
  • How much does it cost?
    Appointments are charged at a fixed rate. Ongoing or additional support is available on an hourly basis. We’ll always agree what’s needed up front.
  • What kind of help do you offer?
    Support is shaped around what you need. This might include: Following up with professionals Attending appointments Helping with forms, letters, or applications Supporting you with tech, banking, or phone issues Read Brenda's story ⬇️
  • How is Kirsti Cox Advocacy different from a financial adviser?
    Kirsti spent 9 years working as a financial adviser and understands how overwhelming financial decisions can be, especially when they’re tied to life changes like bereavement, illness, or separation. Unlike a financial adviser, Kirsti does not sell financial products or receive any commissions. She offers impartial, product-free support to help clients understand their options and take practical steps with confidence. If professional financial advice is needed, Kirsti can signpost you to trusted experts, without receiving any referral fee or benefit. Her service is entirely focused on what’s best for you, without pressure or sales.
  • Do you work with solicitors and other professionals?
    Yes, often complementing the work of legal and financial professionals by helping clients stay on top of paperwork, follow up on advice, and feel more confident through the process.
  • Can you help someone I care about?
    Yes. Many people make contact on behalf of a parent, friend, or loved one who might need a bit of extra help. If you're unsure, just get in touch for a chat.
  • Where do you work?
    Based in Brighton & Hove and work across Sussex and the South East, with plans for additional locations on the horizon. Travel costs apply for in-person meetings outside the standard area. Remote support is also available depending on the task.
  • How is advocacy different from legal advice?
    Solicitors give legal advice. Advocacy supports you in acting on that advice. An example, by attending meetings, helping understand documents, and assisting with practical next steps.
  • What is a professional advocate?
    A professional advocate offers trusted, impartial support to help you manage life admin, digital challenges, legal paperwork, appointments, and difficult decisions. This could be during times like bereavement, illness, or separation.
  • How do I get started?
    You can call on 07900190285, email at hello@kirsticoxadvocacy.com for an initial free conversation, no-pressure, a conversation about what support might look like.
  • What makes Kirsti Cox Advocacy different from a carer, solicitor, or support worker?
    Kirsti Cox Advocacy offers a unique service that bridges the gap between formal care, legal guidance, and practical everyday support. Kirsti is not a carer, so she doesn’t provide medical or personal care. She’s not a solicitor, so she doesn’t give legal advice. And she’s not a support worker tied to any public service or organisation. Instead, Kirsti works directly with clients to provide the trusted, impartial help they actually need. Whether that’s organising paperwork, preparing for legal or medical appointments, or supporting them through complex decisions with clarity and care.
  • Does Kirsti bridge the gap between care, legal, and everyday support?
    Yes, this is exactly where Kirsti’s advocacy service is positioned. Many people find themselves needing help that doesn’t clearly fall under social care, legal aid, or traditional support services. Kirsti steps into that space, offering practical, trustworthy, and confidential assistance with the real life challenges that don’t always have a clear solution. This might include acting as a professional next of kin, supporting clients through hospital visits, helping with online accounts, or navigating important life decisions. Her role is to provide practical and emotional support that’s completely independent and without agenda.
  • Can Kirsti help if someone doesn’t qualify for social care or legal aid?
    Absolutely. If someone doesn't meet the criteria for state-funded support, but they still feel overwhelmed, isolated, or unsure where to turn. Kirsti offers a bespoke, one-to-one service designed to fill that gap. Whether someone is dealing with a bereavement, divorce, family breakdown, or simply facing complicated paperwork or systems alone, Kirsti offers calm, capable support that empowers her clients to move forward with confidence.
  • Who uses Kirsti Cox Advocacy, people with care needs, legal issues, or just life admin overload?
    All of the above. Kirsti works with a wide range of individuals, including older adults without nearby family, people going through separation, those with neurodiverse needs, and busy professionals trying to support loved ones. Her clients often describe feeling stuck or unsure where to turn. Whether they need one-off support or ongoing help, Kirsti provides practical, grounded advocacy that’s tailored to each person’s circumstances, with empathy, professionalism, and no judgment.
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A trusted service for those who choose to invest in calm, impartial guidance. 

 

All enquiries are confidential and your personal information is protected. I take privacy seriously and only use your data to support your request.

Call: 07900 190 285 or text, we will call you back.​

Based in Brighton and Hove, UK, with plans for additional locations. 

The services provided by Kirsti Cox Advocacy are impartial and not regulated by the Financial Conduct Authority (FCA).  Financial advice is not provided, nor are specific financial products recommended. All information and support offered are for general guidance and educational purposes only.  Clients are encouraged to seek independent advice from a qualified professional when necessary.  Privacy & Confidentiality Assured, fully insured and adheres to all applicable data protection regulations, ensuring your information is handled securely and confidentially.  DBS checked (Basic Disclosure & Barring Service).

Terms and conditions.

Kirsti Cox Advocacy logo featuring a navy blue interwoven circular design with five red dots in the center, and the business
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